
Home Buyers Insurance
£69.00
When you’re buying a home, the process can often feel lengthy, complex and at times uncertain. If your property transaction falls through, the financial costs can be significant – conveyancing fees, surveys, search costs and even mortgage lender fees.
At Intelligent Home Information, we understand that these unforeseen costs can add unnecessary stress during an already challenging process. That’s why we offer Home Buyers Insurance, to provide essential protection. This ensures that you won’t be left out of pocket if your property transaction doesn’t proceed.
Did you know, last year alone, property transactions cost buyers thousands due to unexpected fall-throughs?
1 in 5 property transactions in the UK fall through*
This leaves buyers vulnerable to lost deposits, legal fees,
and other unexpected costs – home buyers insurance
can help protect you from these financial setbacks.
Source: *TwentyCi 2025
The average cost of a failed property transaction is over £1,000*
Those who experience property transaction failure, about one in four buyers and sellers had incurred wasted costs of more than a £1,000.
Source: *UKGov
What is Home Buyers Insurance?
Our Home Buyers Insurance is a specialised product designed to protect home buyers from the financial impact of a failed property transaction.
Whether you’re purchasing a new home or a new home to you, this insurance covers the costs associated with an aborted transaction, including:
- Conveyancing fees
- Survey and search fees
- Mortgage lender fees
- Additional costs tied to the transaction
If your property deal doesn’t go through, our home buyers insurance ensures you won’t have to bear the full financial burden. By offering this vital protection, we aim to make your property journey as smooth and secure as possible.

How does Home Buyers Insurance work?
Our Home Buyers Insurance works by reimbursing you for eligible costs if the transaction is aborted. After purchasing the policy through Intelligent Home Information, should your transaction fail for covered reasons, you can submit a claim to recover the costs you incurred.
Here’s how the process works:
- 1Obtain the insurance: Purchase the insurance at the start of your transaction.
- 2
Complete your transaction steps: Proceed with the property
transaction — whether you’re buying or selling. - 3Claim in case of failure: If your transaction falls through for covered reasons, you can make a claim for the fees incurred.
It’s that simple. No need to worry about losing the money spent on
surveys, legal work, or other related costs. At Intelligent Home
Information, we’re here to ensure you’re covered.
Order your Home Buyers Insurance
Home Buyers Insurace Cover | Cover |
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This package is designed to cover home buying costs up to £1500, including: | £1500.00 |
Cover Breakdown | |
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Insured Events | |
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Total Insured Value | £1500.00 |
Home Buyers Insurance £69.00
When purchasing Home Buyers Insurance you will be redirected to the Lets Insure site to complete your order.
Why Do You Need Home Buyers Insurance?
The property transaction process can be unpredictable. Even when everything appears to be progressing smoothly, problems can arise that cause the deal to fall through. Whether it’s issues found during surveys, complications with mortgage approvals, or changes in the buyer’s or seller’s circumstances, these unexpected hurdles can result in significant financial costs. That’s where Intelligent Home Information comes in.
Our Home Buyers Insurance provides peace of mind during what is often a stressful time. With our insurance, you can avoid the financial burden of paying for services and fees that may go to waste if the transaction doesn’t go through. We understand that purchasing a property is one of the most significant financial decisions you’ll make, and we’re here to make the process easier. Rest assured, if the transaction fails, our Home Buyers Insurance has you covered.
Why Choose Intelligent Home Information?
At Intelligent Home Information, we understand the uncertainty and challenges that come with property transactions. Our Home Buyers Insurance is tailored to provide the most comprehensive coverage, ensuring that you’re protected from all the unexpected costs associated with buying a home. Unlike many other services that only cover basic costs, we offer a full range of protections, including conveyancing fees, survey costs, mortgage lender fees and more. This ensures that you’re financially safe, no matter the outcome of your property transaction. With Intelligent Home Information, you can confidently move forward, knowing that you’re backed by a reliable, comprehensive insurance product that’s designed with your best interests in mind.

Who Can Benefit from Home Buyers Insurance?
We believe that property transactions should be as straightforward and secure as possible. Our Home Buyers Insurance is designed to provide financial protection for those involved in property transactions, ensuring peace of mind throughout the process.
Home Buyers: If you’re purchasing a property and the transaction falls through, you could be left with significant costs such as surveys, conveyancing, and search fees. Our Home Buyers Insurance covers these expenses, allowing you to move forward without financial loss.
Conveyancers and Solicitors: If you’re advising clients on property transactions, recommending Home Buyers Insurance can help provide them with extra security and peace of mind, ensuring they’re protected from unexpected costs if the transaction fails.
Home Buyers Insurance FAQs
The premium is payable by the customer in full on or before the date on which insurance cover incepts. At the end the month for which that policy was incepted, you will submit a bordereau of all bound insurance risks and remit the net premium to us (the premium paid by customer less your agreed commission), plus Insurance Premium Tax at the prevailing rate. IPT is payable on the retail premium paid by the customer.
The premium is calculated per residential property transaction in the territorial limit. So, if you were buying a property and selling a property at the same time and wanted to enjoy protection on both transactions, you would need to pay a premium for the purchase transaction and another premium for the sale transaction, plus Insurance Premium Tax at the prevailing rate.
a) Cooling-off period
You can cancel this insurance, without giving any reason, within 14 days of the inception date or within 14 days of receiving your policy documents, whichever is later. If you wish to exercise this right, you must notify the administrator. You will be entitled to a full refund of premium paid as long as you have not made a claim under this insurance.
b) Outside the cooling-off period
You can cancel this insurance at any other time, subject to providing the administrator with 7 days’ notice. As long as you have not made a claim under this insurance (or are not aware of any event or circumstance which could give rise to a claim under this insurance) and subject to the terms of business between you and the administrator, you may be entitled to a partial refund of premium
No, the property should be a private, residential dwelling.
No, the property being purchased or sold must be located in England and Wales.
No, the cover cannot be taken out after a survey or searches have been completed as there may be prior knowledge of something existing that would affect the purchase being completed.
Residential Abortive Transaction Insurance should be purchased prior to or at the time a solicitor or licensed conveyancer is instructed to commence conveyancing work with the intention of completing the purchase or sale of the residential property.
The cover will automatically cancel at the earliest occurrence of the following:
- 12 months from the inception date; or
- the date on which the first transaction is successfully completed and no claim is made under the policy; or
- the date on which the second transaction is successfully completed and no claim is made under the policy; or
- the date on which costs and expenses are paid under this insurance for the third transaction and the claim is closed or where the maximum amount payable is reached for the third transaction which results in the claim being closed.
There is no cover for:
- Claims arising before the insurance started
- Claims during the first 24 hours of cover
- Transactions not declared in the timeframe outlined
- Any voluntary withdrawal from a transaction
- Claims that occur as a direct result of a delay caused by the policyholder
- Flood risks
- Title defects
For the Home Buyers product:
- The seller accepts an alternative offer for the property
- The seller withdrawing for reasons beyond the control of the buyer
- The buyer having to withdraw due to:
- An adverse legal search
- An adverse survey
- The mortgage lender’s valuation of the property being less than 90% of the sum offered by the buyer
- Where the buyer was purchasing the property for the purposes of relocating for work, the employer decides to no longer move their premises from its original location
- Unexpected involuntary redundancy
- The policyholder or family member dying or suffering an unforeseen illness or physical bodily injury caused by a sudden and specific accident
For the Home Sellers product:
- The buyer having to withdraw due to:
- Reasons beyond the control of the buyer
- An adverse legal search
- An adverse survey
- The mortgage lender’s valuation of the property being less than 90% of the sum offered by the buyer
- The seller or buyer having to withdraw:
- Where the buyer was purchasing the property for the purposes of relocating for work, the employer decides to no longer move their premises from its original location
- Unexpected involuntary redundancy
- The policyholder or family member dying or suffering an unforeseen illness or physical bodily injury caused by a sudden and specific accident
For the Home Buyers product, the cover is limited to:
- £1500 for home buying costs to cover:
- Mortgage lender arrangement fees
- Mortgage lender valuation fees
- Conveyancing fees
- Survey fees and searches
- Disbursements
- £300 for mortgage advisor’s fees
- £500 for alternative accommodation
For the Home Sellers product, the cover is limited to:
- £1500 for home selling costs to cover:
- Legal fees
- Conveyancing fees
- Disbursements
The premium price for Abortive Transaction Insurance is £69.00 inc. IPT
Residential Abortive Transaction Insurance provides cover for costs incurred during the house buying and selling process, such as conveyancing fees, survey/search fees and mortgage lender fees, in the event of the purchase and sale of a residential property falling through.
Buying, Selling or Buying & Selling a House?
Home Buyers Insurance
£69.00
This package is designed to cover home buying costs up to £1500, including:
• Mortgage lender arrangement fees
• Mortgage lender valuation fees
• Conveyancing fees
• Survey fees and searches
• Disbursements
• £300 for mortgage advisor’s fees
• £500 for alternative accommodation
When purchasing Home Buyers Insurance you will be redirected to the Lets Insure site to complete your order.
Intelligent Home Information offers vital, upfront property reports to help you make more informed decisions before buying your new home. With the latest information on hand, navigating the buying or selling process is a breeze!